Recent Water Damage Posts

How To Handle a Broken Pipe in Your Home

4/17/2020 (Permalink)

Buckled Flooring The hardwood flooring in this house buckled due to water damage that was not mitigated quickly.

SERVPRO of North Raleigh & Wake Forest News And Updates

Bursting pipes can really throw a wrench in the works of the day-to-day routine of running your household. The disruption can be a great concern and understanding what needs to be done can be of great help. Knowing what to do can be a great relief if such a situation occurs in your home, and can help prevent secondary damage to your property.

Secondary Damage and How To Prevent it

In the event of bursting pipes, swift and thorough treatment at the first sign of water can help minimize secondary damage. Following are some additional indicators.

  • Hardwood or subflooring that has buckled
  • Swollen and rotting sheet rock
  • Vinyl flooring that has begun to flake
  • Sour or disagreeable odors coming from the water
  • Black mold or evidence of spores

Cleaning Up Before Secondary Damage Happens

Secondary damage can come from allowing water to sit, even clean water. The water and the humidity that comes from it causes these problems. The water should be shut off, then call SERVPRO of Aiken to help with assessing the damage and making critical decisions. We can mitigate the damage and mess safely and completely.

Preventing Black Mold

The number one thing that can help prevent the onset of black mold is to thoroughly dry out the area. This includes drying out behind the walls, including studs and insulation if they have gotten wet. Industrial air movers may be needed to do a complete job of drying, and a dehumidifying unit is also helpful in controlling residual moisture.
If you should experience bursting pipes in your home, take care to get the problem taken care of immediately. A dryer house is a safer house and will help to set your mind at ease.

Have Questions about Water or Mold Damage?

Call Us Today – 803-648-3936

How Contamination Level Changes the Mitigation Process

4/17/2020 (Permalink)

SERVPRO of North Atlanta / Buckhead News And Updates

All flooding is not the same. When your home in Aiken, floods, the first question water mitigation experts are likely to ask is the source of the water. Where the water comes from often indicates the level of contamination with which they must contend. It can tell them a lot about the process they need to use to completely restore your home to its original state.

Category 1

Category 1 water is considered clean. Your home may be flooded by a clean source:

  • Broken pipe
  • Leaking pipe
  • Busted supply line

The water damage caused by clean water must still be repaired, but the process is pretty straightforward. The area can often be dried without having to remove a lot of damaged material.

Category 2

If flooding occurs as the result of a leak from your refrigerator or an overflowing washing machine, this is considered a Category 2 incident. Some cleaning is required, because the water may contain a few contaminants. As long as the materials involved are not saturated and can be adequately disinfected, they may not have to be removed.

Category 3

Flood damage from a storm or sewer line falls within the third level of contamination. This can complicate the cleanup process extensively. Even if the walls, floors and ceilings affected by the flood are still structurally sound, any area the contaminated water touched may still have to be removed in order to ensure all the microbes in the water are gone. Just because it doesn't look or smell dirty, that doesn't mean that it isn't. Technicians know it is better to err on the side of caution when the water comes from a source that is likely contaminated.
Understanding the mitigation process for flooding in your home can help you plan ahead. When you hear that the damage was caused by Category 3 water, you can adjust your expectations accordingly.

Have Questions about Water Damage?

Call Us Today – 803-648-3936

North Augusta Residents: We Specialize in Flooded Basement Cleanup and Restoration!

2/11/2020 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your North Augusta basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 803-648-3936

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Aiken and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 803-648-3936

Protect Pipes During Freezing Weather

1/25/2019 (Permalink)

Our recent weather has had us going from one extreme to the other.  It's 70 degrees one day, and 30 degrees the next! We've had more than a few nights when the temperature was at or below freezing. 

Be aware that freezing weather may cause frozen or burst water pipes. 


If you are concerned about your plumbing pipes freezing, it is helpful to leave a faucet running - not full blast, but just a little faster than a drip. Leave cabinet doors open so that room temperature air can reach the pipes.  Also, if you are out of town or if the home or business is unoccupied, set your thermostat at or above 60 degrees Fahrenheit.  Additionally, you can keep pipes warm by wrapping them with pipe insulation; or in a pinch, use newspaper. If you have water supply lines in your garage, keep the garage doors closed.


If you turn on a faucet and only a trickle of water comes out, you may have a frozen pipe.

Shut off water immediately, as freezing may cause unseen cracks.

To help thaw pipes, apply heat to frozen section by using a heating pad or handheld hair dryer. You may also use a portable space heater, but ensure that it is kept away from flammable materials.

Once the pipes have thawed, slowly turn the water back on, and check for any leaks or cracks.

If you are not able to determine which pipes are frozen - if they fail to thaw - or if any have cracked or burst, call a licensed plumber.

Please see link below if you experience water damage, and call SERVPRO of Aiken for 24/7 emergency service.


Water Damage Tips

24 Hour Emergency Water Damage Service

6/3/2016 (Permalink)

SERVPRO of Aiken is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 803-648-3936

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Aiken has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • About SERVPRO of Aiken

    SERVPRO of Aiken specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.