Recent Posts

Steps to Prevent a Dryer Fire

5/26/2021 (Permalink)

While the kitchen is the most common room for house fires, dryer fires are another common problem. The heating of the dryer combined with lint build-up can cause your dryer to burst into flames. A lint fire is scary, but there are steps that can be taken to prevent it.

Safety First

It's important to realize that even when the lint is properly cleaned from your dryer, there is still a chance of a dryer fire. For this reason, you should never run your dryer:

  • When you are sleeping
  • When you are not home
  • When you are going to be outside

Leaving your dryer unattended can cause the fire to spread further, which can cause extensive damage.

Vacuum Out the Lint Screen and Dryer

Your probably already clean out your lint screen every time you start a new load, however lint can get past the screen and eventually lead to a lint fire. Take your vacuum attachment and clean underneath and around the lint screen the best you can. Refer to your owner's manual to see how to safely vacuum out the inside of your dryer.

Cleaning the Hose

Pull out any lint you can reach after removing the hose from the back of your dryer and the wall. If you can't reach it all, use a dryer vent snake to push it all the way through. In addition, check the pathway from the hole in the wall to the outside of your home. Use the snake to ensure that all of the lint is out of the vent.

These steps can help to reduce your chances of a dryer fire. You should do this at least every six months, and more often if you do a lot of laundry. If you do experience a dryer fire, call SERVPRO of Aiken at 803-648-3936 and let our experts do what needs to be done to cleanup the mess.

Aiken Smoke and Soot Cleanup

5/26/2021 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Aiken will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
803-648-3936

Aiken 24 Hour Emergency Water Damage Service

5/3/2021 (Permalink)

SERVPRO of Aiken is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 803-648-3936

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Aiken has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Aiken

SERVPRO of Aiken specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

How to Drain a Water Heater

5/3/2021 (Permalink)

Sediment builds up in the bottom of your heater during normal use and needs to be flushed to remove this buildup at least once a year.

Steps for Draining a Water Heater:

  • Turn off the power at the breaker box if you have an electric water heater, or if you have gas, set the gas valve to pilot.
  • Turn off the water supply valve on the top of the water heater.
  • Attach a hose to the drain valve at the bottom of the tank.
  • Open the drain valve and allow about 30 minutes for the water to drain. Opening the pressure relief valve will help the tank drain faster.
  • Once all the water and sediment has drained from the water heater, close the drain and pressure relief valves and remove the garden hose.
  • Slowly open up the water supply valve to allow the tank to refill. You should also open a nearby faucet a little to allow the air from the tank to escape.
  • Once the tank is full and the air is out of the lines. Turn the breaker back on or set the gas valve back to on.

Doing this once a year can help extend the life of your water heater.

Does Your Aiken Home Have A Mold Problem?

4/5/2021 (Permalink)

Mold growth on wall. Mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise "mold removal" and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors or ac/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher than normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your Aiken area home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today - 803648-3936

Why is it important to change your HVAC filter?

4/5/2021 (Permalink)

1. It saves money.

When your air filter is functioning properly, your HVAC system runs more efficiently. This conserves energy, lowering your utility bill. It also prevents the need for future repairs, which makes the upfront cost of replacement filters much more appealing.

2. It increases your HVAC system's lifespan.

A clogged filter can result in an overworked system, reducing your HVAC system's lifespan and turning "replacement time" into a necessity rather than an option.

3. It improves indoor air quality.

An old furnace filter loses its ability to trap pollutants and allergens. Dirty air is circulated, causing health effects. A new filter captures these allergens, making the air being circulated safe to breathe.

4. It reduces the need for repairs.

Regularly changing your HVAC system filter keeps other problems at bay. A clean filter means fewer repairs.

5. It increases energy efficiency.

As already mentioned, an efficient system produces efficient energy use. A clean filter helps prevent energy waste.

6. It helps keep your home clean.

Do you enjoy breathing fresh air? That is the air filter's job. A clean filter results in clean air, which results in happy skin, eyes and lungs.

How often should you change your HVAC air filter?

  • High-efficiency filters do not need to be changed as often as filters with low MERV ratings.
  • Your filter will likely need to be changed in the peak seasons of use, such as winter (heating) and summer (air conditioning). During these periods of frequent system use, you should check your filter monthly and replace it as needed.
  • Households containing pets or smokers typically require regular filter changes. More contaminants in the air (pet hair, dander, smoking byproducts, etc.) result in clogged filters.

Look for a manufacturer recommendation on your air filter's packaging that lists the filter's standard lifespan.

Know How to Turn Off Your Water Valve

4/5/2021 (Permalink)

Picture this: You wake up in the middle of the night to find a busted pipe filling your house with water. It takes you 5 minutes to locate your main water valve and 2 more minutes to turn it off. That's 7 additional minutes of water flowing into your home.

It's a good idea to locate this valve when you move in and learn how it works to save yourself some  time during an emergency. You may need to purchase a shut off valve key at your local hardware store. While you are at it, learn how to shut off your power and gas lines as well.

Another homeowner tip is to turn off your main water valve whenever you leave to go on vacation. This will prevent flooding if something should go wrong while you are out of town.

Faster to your Aiken Water Damage Event

3/30/2021 (Permalink)

Flooded classroom. This flooded classroom was caused by a recent storm.

Flooding and water damage emergencies don't wait for regular business hours and neither do we. SERVPRO of Aiken provides emergency cleaning and restoration services 24 hours a day, 7 days a week - including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture and more. SERVPRO of Aiken arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 - 803-648-3936

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Aiken

SERVPRO of Aiken specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We're Hiring!! Recession Proof Industry

3/30/2021 (Permalink)

We're Hiring!! Image of green SERVPRO van. We're Hiring!! Recession Proof Industry

Due to business growth, SERVPRO of Aiken is seeking new team members for our office and production staff.

We are searching for people who are comfortable working hard in challenging situations, enjoy meeting new people, have excellent communication skills and are serious multi-taskers. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment.

The requirements for this position:

  • Must have a professional appearance and great attitude.
  • A valid driver license with a reasonable driving record.
  • Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft.
  • Must be able to pass a drug test.
  • Because we provide 24-hour emergency services, must be willing to be on call, as needed.
  • Some night and weekend work is required.
  • Must be able to lift a minimum of 50 pounds.
  • Must have a high school diploma or a GED certificate.

If you are interested in a position with SERVPRO of Aiken, please email your resume or work history to office@SERVPROaiken.com or stop by our office to complete an application.

Certified: SERVPRO Cleaned – a defensive cleaning program

6/16/2020 (Permalink)

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Aiken today at 803-648-3936 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience. Each SERVPRO franchise is independently owned and operated.